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13, 1300, 1800 services

Miracom's 13, 1300, 1800 services gives your customers one easy number to remember and puts you in control of where, when and how your calls are answered to suit you and your business requirements.
Quite simple, it makes it easier and more affordable for customers to ring your business and increases your geographical "reach". Inbound numbers all you to enable calls to be diverted to other numbers or locations and can be diverted depending on the location of the caller, the time of day or depending on whether the destination number is busy or not answering.
If you already have a 13 / 1300 / 1800 number, you can transfer it to Miracom free of charge with no disruptions to your service. Alternatively, we would be happy to advise you on which type of inbound number would suit your business and set you up so you can start enjoying the benefits:
  • no need to ever change your number again if relocating
  • calls can be answered in any nominated location or state
  • encourages customers to call your business from interstate
  • an attractive marketing tool
  • lets you monitor areas of inbound activity
  • can be flexibly diverted when required
  • free changes to answering point with Miracom
All of our plans can be upgraded to include the following free call answering features (with no set up fee when ordered with any Miracom 13 / 1300 / 1800 service):
  • Australia wide routing
  • State-based routing
  • MoLI routing
  • Time of day/Day of week/Day of year routing
  • Call splaying
For more complex call answering scenarios including rental charge district routing, rental standard zone unit (SZU) routing, rental exchange services area (ESA) routing and rental postcode routing, contact sales support on 1300 455 266 or submit an enquiry form [link].
Pricing
Line rental
Local callers (13/1300)
Local calls (1800)
National callers
Mobile callers
$31 / month
each call free for the first 15 minutes (6.25 cents per minute thereafter)
6.25 cents per minute
9.35 cents per minute (no connection fee)
49 cents per minute (no connection fee)
Installation
You pay no set-up or installation fee when transferring an existing 1300 or 1800 service. For all new 1300 or 1800 services, we make a one-off connection charge of $79. For set up fees on 13 services, contact sales support on 1300 455 266 or submit an enquiry form.